How to Document AI-Assisted Processes So They Don’t Fall Apart
Small and medium-sized enterprises (SMEs) are rapidly exploring artificial intelligence to enhance workflows and boost productivity. According to SME News, an increasing number of businesses are adopting AI tools like ChatGPT and Copilot to automate routine tasks and gain deeper insights from their data. Yet, there is a notable gap between the mere use of AI software and the careful redesign of business processes that truly integrates AI without breaking day-to-day delivery